We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (8)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
18 Sep 2018 17:04
Fast shipping. The actual bag is better than the picture.
1 Aug 2018 00:47
Very nice. Looked a bit bigger. Pero size is quite practical (best if Fu is and bigger) and a much more tough fabric. It TOTE handle and The hangup
10 May 2018 06:14
bag is very beautiful, embroidery, bright. but, unfortunately, defective has come to me, proved one handle, хлипкая accessories, inside the handle empty, will do mended. very обидно (((. in addition sewn bad long strap, торчащих many thread, lining оторвана belt but it is okay, need and me this. through the money part returned store dispute, therefore 4 star.
4 May 2018 08:35
week by order after payment. сдэк postal service. month + moscow to week. with small unfortunately defective (4) therefore 4 star.
27 Apr 2018 21:56
very beautiful, embroidered fabric handbag. and no small. shoulder strap have to wear. very original, матерчатая. general cool summer bright, a. courier brought
24 Apr 2018 13:26
handsome store. вислав швидко, bag super, яскрава, гарне quality, not ширпотреб. satisfied very, advise.
24 Apr 2018 07:21
cool bag, very pretty and quality, fabric is thick. grade bag!!!!!
16 Apr 2018 03:07
lovely. thread пообрезать sticking to
28 Mar 2018 12:40
bag charming!!! thank you store! shipped in good condition
24 Mar 2018 16:11
fast delivered bag the post office! запакованной came good bag and damage free. bag simple wild! very beautiful! is very high. thick of material. embroidery is very bright and neat. nowhere sticks thread. straight all seams bag holds very good. and work all quality hardware. length 11 cm width 28 cm high 20 cm. cloth belt big. 124 cm. adjustable length. shoulder or can be worn in hand. as who likes. карманчик and one large compartment inside zipper. phone just. roomy bag very! sure look very beautiful! satisfied fully purchase! to store and recommend!
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