|Size||Shoulder||Bust||Cloth Length||Sleeve Length||–|
|It is Asian size, not European size.|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (9)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
21 Sep 2018 11:19
I got my product before the stipulated time. The store was communicating well and sent a beautiful jacket. The only issue I had was that it was small. I wear European 38-40. I ordered large size from the seller hoping it will be OK but it wasn't. So its XL that will fit me. please if your confused, do message the seller before ordering. You will have better guidance. Even when i messaged that my jacket didn't fit, seller was sympathetic and that's shows seller cares for the satisfaction of buyers. Will recommend you to patronize.
21 Sep 2018 09:32
Thank you very much, very like jacket, posting came somewhere for 3 weeks to Kiev.
21 Sep 2018 04:47
Jacket for our autumn and cold winter, wear 42 l ordered, he asked about sizes and all is fine. Gift rezinochka hair
20 Sep 2018 00:13
Goods come quickly, the store was connected all the time, fit the size, I wanted to take L, but the seller is advised to take XL and he was right. My options: height 160.5, bust: 87, Hip: 88, weight: 52. All perfect) yet put gift;) Jacket looks good, warm, no smell) will order more from this seller!)
19 Sep 2018 18:28
Nice coat, the item detail & color is the same with description & photo
18 Sep 2018 06:47
Nice jacket! Soft, warm. As a measure of the evaporated)) on one arm inside bad sewn seam-hole. Sew easy and not seen. A little stick. AND there is a bad smell-hung eroding. Otherwise, all great! Sewn straight, deep pockets, large hood. Size went very well: the 95-75-95 took size XXL, the growth of 164 covers half ass, sleeves just due to the cuff (without them would be short). Gift store put gum for hair. Shipping in Samara region-3 weeks. Track to track.
12 Sep 2018 13:09
RECOMENDADÍSIMO, UNBEATABLE VALUE. It is toy very satisfied with the purchase, very helpful and friendly the sizing Corr It is sponds with the measurement chart, no odor and It is very warm, only took 10 days. It was my mistake to ask exactly the size corresponding me as my measures, for use in winter with sweatshirt or Jersey under should order a size more. DEFINITELY REPEAT!
10 Sep 2018 17:03
The jacket is pretty, look amazing. Excellent quality
27 Aug 2018 17:42
Product of first quality. Recommend. 25 days to arrive in Chile
21 Jun 2018 06:51
El producto esta genial! Tal cual la foto. Llego a los 30 días. Recomiendo
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